Investing in the people who handle every closing.
Title and escrow work rewards precision, and precision is taught. Every team member at First Source Title gets structured onboarding, ongoing training in the areas where mistakes cost the most, and support keeping their credentials current across the states we serve.
New team members follow a structured onboarding plan built around their role rather than a generic checklist. Each person is paired with an experienced colleague in their department, learns our systems and workflows before working files independently, and meets regularly with their manager through the first 90 days. Milestones are defined up front, so both the new hire and their manager know what being fully up to speed looks like.
We are licensed in 32+ states, and requirements differ in each one. For licensed team members, we track renewal dates and continuing education deadlines centrally and give advance notice well ahead of each one - nobody should discover a lapsed credential on the day it matters. The company covers the cost of required continuing education, and as our footprint grows we support team members pursuing additional state licenses.
Some training is not optional, because the risk is not theoretical. All employees complete recurring training in the areas that protect our clients' funds and information: wire fraud and social engineering, RESPA and referral compliance, and the handling of nonpublic personal information. New team members complete this training before working on live files, and completion is tracked for every employee.
Talk to your manager, or reach HR at [email protected].
