Licensed in 32+ States
First Source Title

A First Source Title company

Ideal Title, LLC

Part of the First Source Title family of companies

About Ideal Title

Ideal Title is part of the First Source Title family of companies.

Client Portal

Ideal Title Client Login

Quotes for properties in HI, NM, NY or TX: contact [email protected] directly.

Contact Ideal Title

7725 Victory Lane Ste A
North Ridgeville, OH 44039
(855) 716-9000
Fax: 216-916-7769
[email protected]

Ideal Title Service Team

Who to contact, for what, and how fast to expect a response.

1

Customer Support

[email protected]

Topics

Order entry, title bundle ETAs, pre-closing and funding requests, fee questions, curative questions, commitment and tax cert changes

1 hour
  • When in doubt, email Customer Support.
2

Assigned Curative Clearer

Topics

Clearing mortgages, judgments, and other liens on title to get the file Clear to Close

Same day (before the clearer clocks out)
  • Only email the Assigned Curative Clearer — they are required to respond the same day.
  • If the file is urgent and needs a faster turn time, email Customer Support or your Title Escalation Contact.
  • For loan amount changes, updated effective dates, or updated tax certs, continue emailing Customer Support.
3

Closing Coordination

[email protected]

Topics

Scheduling closings, assigning notaries, sending documents to notaries, issues with notaries

1 hour
  • Only email the closings inbox for signing requests and updates.
  • If urgent or no response within an hour, email your Closing Escalation Contact.
4

Assigned Escrow Officer

Topics

Balancing the CD with the closer only

2 hours for CD balancing
  • Only email the assigned Escrow Officer for questions and updates on CD prep.
  • Do NOT email the docs inbox with CD prep questions.
  • Email your Closing Escalation Contact with issues or delays.
5

Assigned Post Closer

Topics

Delivering the signed closing package to the closer to obtain Clear to Fund

Same business day
  • For urgent issues or delayed responses, email your Closing Escalation Contact.
  • Avoid emailing our docs inbox.

Topics

Closing instructions and final closing docs only

All instructions and docs uploaded within 20 minutes
7

Final Policy

[email protected]

Topics

Requests for final policy

1 business day
Escalation Contacts
8

Title Escalation

Mike McNamara

[email protected]
9

Closing Escalation

Samantha Corrao

[email protected]