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We'd Love to Hear from You
Corporate Headquarters
2745 E Atlantic Blvd Pompano Beach, FL 33062 561-212-1414FST Concord Office
9853 Johnnycake Ridge Suite 308 Concord, OH 44060 561-212-1414 (855) 716-9000 Fax: (216) 916-7768Business Hours
Monday - Friday: 8:00 AM - 6:00 PM EST Saturday - Sunday: Closed
Send Us a Message
Our team will get back to you within 1 business day.
FirstSource Service Team
Who to contact, for what, and how fast to expect a response.
Customer Support
[email protected]Topics
Order entry, title bundle ETAs, pre-closing and funding requests, fee questions, curative questions, commitment and tax cert changes
- When in doubt, email Customer Support.
Assigned Curative Clearer
Topics
Clearing mortgages, judgments, and other liens on title to get the file Clear to Close
- Only email the Assigned Curative Clearer — they are required to respond the same day.
- If the file is urgent and needs a faster turn time, email Customer Support or your Title Escalation Contact.
- For loan amount changes, updated effective dates, or updated tax certs, continue emailing Customer Support.
Closing Coordination
[email protected]Topics
Scheduling closings, assigning notaries, sending documents to notaries, issues with notaries
- Only email the closings inbox for signing requests and updates.
- If urgent or no response within an hour, email your Closing Escalation Contact.
Assigned Escrow Officer
Topics
Balancing the CD with the closer only
- Only email the assigned Escrow Officer for questions and updates on CD prep.
- Do NOT email the docs inbox with CD prep questions.
- Email your Closing Escalation Contact with issues or delays.
Assigned Post Closer
Topics
Delivering the signed closing package to the closer to obtain Clear to Fund
- For urgent issues or delayed responses, email your Closing Escalation Contact.
- Avoid emailing our docs inbox.
Docs Box
[email protected]Topics
Closing instructions and final closing docs only
Meet Our Team
Experienced professionals dedicated to making every closing smooth, secure, and stress-free.
Jessy Massad
CEO
Michael McNamara
President
Megan McNamara
Vice President
Sebastian Larrazabal
Operations Manager
Katie Abresky
Client Service Coordinator
Kari Beltzer
Escrow Officer
Samantha Benoff
Funding Specialist
Starr Bodi
Marketing Director
Elysa Camacho
Funding Specialist
Amanda Capellupo
Curative Specialist
Olivia Ciocca
Post Closing Specialist
Samantha Corrao
Escrow Officer
Dorothy Courson
Curative Specialist
Erinn Cronk
Curative Specialist
Danielle R Danzey-Krafcik
Funding Specialist
Stacy DaSilva
Curative Specialist
Aileen Davis
Post Closing Specialist
Shaun Dente
Recording Specialist
Michelle Douglas
Recording Specialist
Amy Dubensky
Client Service Coordinator
Amarie Dulik
Post Closing Specialist
Daniel Flores
Closing Coordinator
Lindsay Fortuna
Purchase Manager
Carla Garcia
Escrow Assistant
Cynthia Gordon
Title Officer
Misha Gotwald
Escrow Assistant
Britney Grannis
Escrow Officer-Refi
Erika Hammock
Closing Coordinator
Laura Hargett
Title Curative Team Lead
Dlorrah Harrold
Post Closing Specialist
Riann Henry
Curative Specialist
Kendell Huske
Title Officer
Anthony Reynolds Jr
Escrow Officer-Refi
Wynne King
Escrow Officer-Refi
Tia Kleib
Escrow Assistant
Myiesha Lacy
Customer Support Specialist
Annie Lade
Curative Specialist
Sebastian Larrazabal
Operations Manager
Giselle De Leon
Recording Specialist
Claudette Little
Curative Specialist
Jessica Lohmier
Escrow Assistant
Michael Longaker
Business Development
Angela Masisak
Recording Specialist
Jessy Massad
CEO
Brittany McDaniel
Customer Support Specialist
Megan McNamara
Vice President
Michael McNamara
President
Sara McNamara
Escrow Officer
Thomas McNamara
Closing Coordinator
Holly Metcalf
Curative Specialist
Danielle Morrow
Funding Specialist
Kat Gordon Najar
Customer Support Team Lead
Michele Newman
Curative Specialist
Bernadette Norris
Escrow Officer
Frankie Palmisciano
Customer Support Specialist
Madisen Parker
Escrow Officer-Refi
Iesha Periandri
Customer Support Specialist
Rachel Petrick
Escrow Ops Manager
Nichole Rae
Escrow Officer
Teri Ralph
Escrow Ops Manager
Marianella Ramirez
Staff Accountant
Shelia Randolph
Curative Specialist
Jennifer Reyna
Title Officer
Rachel Ruiz
Curative Specialist
Carla Samudio
Curative Specialist
Amy Steele
Curative Specialist
April Sufka
Post Closing Specialist
Tyler Thompson
Post Closing Specialist
Jade Tyszka
Relationship Manager
Lesa Wachter
Curative Specialist
Sarah Waite
Title Curative
Tracy Ward
Escrow Officer
Brittney Weaver
Escrow Officer
Kristen Wilson
Post Closing Specialist
Jessica Worden
Post Closing Specialist
Daniel Zereski
Title Curative Ops Manager
Join Our Team
We're always looking for talented, motivated professionals who share our commitment to excellence and integrity in the title industry.
First Source Title offers competitive compensation, ongoing training, and a collaborative work environment where your contributions make a real impact.
- Competitive salary and benefits
- Ongoing professional development and training
- Collaborative, team-oriented culture